Client Testimonial Guide

As a new client with ProWeb365, you may wonder why our company slogan is “We Provide Value and Deliver Results.” From the beginning, our founder, Phong T. Nguyen, embraced the mission of solving the challenges that businesses and organizations often face regarding their digital marketing. Phong is passionate about purposeful business development, intuitive management and effective marketing. His goal is to help individuals achieve the results they want and make a positive difference in their lives and their work.

To expand ProWeb365, Phong attracted and recruited like-minded individuals to his team: those who are talented, motivated and results driven. Phong wants to build ProWeb365 into a reputable digital marketing company, known for delivering positive results at a reasonable cost. When giving your testimonial for ProWeb365, we hope that you will state the facts of the quality of service you have been given as well as any cases that have exceeded your expectations. We have listed below our goals for exceptional customer service. If you have experienced any of these services as a result of our dedication to these standards, please recognize them in your testimonial for us. Thank you! This means a lots to us at ProWeb365.

ProWeb365: Our Mission for Excellent Customer Service:

  1. Project fees are quoted clearly from the beginning, with no hidden or added charges.
  2. Customer service is fast and always professional.
  3. Our team provides website coaching to give customers a solid foundation to understanding their online presence and the ability to handle the elements they wish to manage on their own.
  4. Web design prices are reasonable and an exceptional value.
  5. Quality work is the rule, not the exception.
  6. The team is knowledgeable about business development and marketing and uses their insights to resolve the customer’s problems and to offer solutions to challenges within their market.
  7. The promised results are delivered, and often at a higher level of professionalism and impact than expected.

We appreciate the opportunity to serve you and your team, and we look forward to growing our business relationship as your trusted and preferred web marketing provider. We also appreciate that you would take the time to give a testimonial for us as we work hard to earn your respect, your business and your referrals.

Clients’ Testimonials: Text:

“When I first met with Phong I was about to throw the towel in on my business. I had been plagued with problems on my website, developers that couldn’t deliver what they’d promised, expensive overages and countless delays. I was about to shut the business down when a friend connected me with Phong. I learned more from him in one hour than I had learned from everyone else I had worked with for 2 years.
No one had ever spoken to me in a way that made total sense and resonated with me. He took over my website and redesigned it in less that a week and it was amazing! He stayed true to his (very reasonable) quote and delivered a product way above my expectations. Phong is now in the process of implementing a digital marketing strategy that is innovative, methodical and thorough. We are on our way! He’s professional and passionate about what he does and he sincerely cares about his clients. I’m convinced that if I hadn’t started working with Phong and his amazing team at ProWeb365 I would have let my dream go. “

Mary Mentzer – Owner of EatDrinkAndMeetMary.com

“Wow! Let me start by saying I hit the jackpot with Phong and ProWeb365. Based on a referral from a high school friend, who told me that I couldn’t go wrong with Phong, I decided to pick up the phone and call for a quote. Not only did I get a very reasonable and competitive quote, but I connected with someone who was willing to take the time to hear me out and listen very patiently and carefully to my hopes, dreams and vision for my business and website—all at about 7:30pm on a weeknight! From that moment, I was convinced that I had found the right company to design my website. Phong is a visionary, providing original and innovative ideas, in addition to being very accommodating, receptive, responsive, and knowledgeable. What I found to be just as valuable is his passion for what he does: serving his clients and providing the best quality products and services, as well as his willingness to share his personal experiences and knowledge from starting his own business from the ground up. If you are looking for the very best quality, value, and results for your web design or web hosting needs, you have found it! ProWeb365 is a great company, with top-notch work, a talented team, and a leader in the industry that delivers results AND actually cares!”

Tiffany Coddon – Owner/CEO of CoddonConsulting.com

“ProWeb365 has been amazing to work with. We chose them for their technical expertise, creative design and forward thinking ideas. They also provide a discount for non-profit organizations which made it affordable for us. Initially, it was overwhelming trying to determine the best way to organize all our information in an easy to navigate site. Once ProWeb365 stepped in, it became clear we were working with a professional team that really cared about our needs.It was also important to us to be able to maintain control over updating our site’s content. We continue to meet periodically for further training, to share new ideas and discuss analytics. They keep us up-to-date with changing internet requirements. They are dedicated to quality customer service. ProWeb365 is affordable, reliable and they delivered results that surpassed our expectations!”

Patrice Ciernia, Marketing – ThreeLinks.org

“We sought out ProWeb365 as a new small business wanting to build a website. After providing a basic framework for what we wanted to include, Phong Nguyen from ProWeb365 really helped us tailor the overall design and content of the website to meet our needs, and we are pleased with the results. We found Phong to be very pleasant to work with. He has been patient, helpful, organized and professional. Phong has been prompt with addressing our questions and providing follow-up answers. In addition, Phong provided excellent practical insight and advice based on his own experiences in website management as well as other facets of operating a small business.”

John & Debbie O’Meara — AutoimmuneAngels.com

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